India’s largest airline, IndiGo, has completed 20 years and appointed aviation veteran Willie Walsh as its new CEO. The leadership change comes as the airline faces operational challenges despite dominating India’s domestic aviation market. Last year, a survey found that 54% of IndiGo passengers reported problems with the airline’s timeliness during the previous 12 months. The passengers have also been frustrated with the airline’s customer service in recent months. This report explains Walsh’s aviation background, the operational issues facing IndiGo, growing competition from Air India, and the challenges of expanding globally while maintaining market leadership. Hem Saroya tells you more.
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IndiGo | IndiGo Airlines | IndiGo CEO | Willie Walsh | Aviation News | India Aviation | Indian Airlines | Indian Aviation Industry | Air India | Tata Air India | Firstpost | Vantage | Hem Saroya
#indigo #indigoairlines #williewalsh #aviation #aviationnews #indiaaviation #airindia #firstpost #vantageonfirstpost #hemsaroya
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