As Singapore becomes a super-aged society, more families are facing the difficult decisions about long-term care. But after two nursing homes had their licences revoked over serious lapses in resident safety and care, how can families know which homes to trust? Beyond regular spot checks and audits, should inspection results be publicised for greater transparency? Tiffany Ang and Steven Chia unpack this issue with Dr Raymond Chua, Deputy Director-General of Health (Health Regulation) at the Ministry of Health, and gerontology expert Professor Andy Ho from NTU.
Highlights:
00:00 Intro
02:06 How MOH inspections and audits work
04:09 Should audit findings be made public?
05:41 Rating system: How other countries do it
11:48 Giving chances before licenses are revoked
15:53 Rising expectations for smaller homes
18:25 What does future of aging look like
23:37 Why families need more transparency
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